Farmers Market Vendor Knoledge Base

Live Chat Setup

Set up Live Chat on your Vendor Store Page

David Hooper

Last Update 2 года назад

Step 1: Create a tawk.to account

To get started with tawk.to integration, you’ll need to create your own tawk.to account. Rest assured, signing up for a tawk.to account is completely free, requiring no payment. Enjoy the benefits of this platform without any financial commitments.

Choose Live Chat while configuring the Setup wizard-

https://dashboard.tawk.to/signup

Step 2: Add property

To obtain the tawk.to property and widget ID, you need to create a property on your tawk.to account. Refer to the provided screenshot for guidance on creating the property within your account. This will generate the necessary details required for integration, enabling a smooth tawk.to integration experience.

Step 3: Give the necessary credentials to finish creating the property

To finish creating your property in tawk.to, you need to add your Property name, URL, and Widget name. Then click the Next button.

Now, click on the Done button to finish.

Step 4: Copy the Property ID and Widget ID

From the overview window, you can find the Property ID.

After that click on the Channel -> Chat Widget from the left side menu bar. You can find the Widget ID.

Step 5: Paste the Property ID and Widget ID

To integrate tawk.to with your store settings, go to your vendor dashboard and click on Settings -> Store. Scroll down to enable the Live Chat option. Then, in the provided textbox, paste the tawk.to property ID and widget ID. Finally, click on Update Settings to save the changes. With these steps, you are close to completing the integration and bringing tawk.to live chat functionality in your store.

Step 6: Test the integration

To test the integration of tawk.to, create an incognito or dummy user and visit your store. Once on the store, click on the Chat Now option to initiate a live chat conversation.